{"id":8480,"date":"2024-11-06T09:50:28","date_gmt":"2024-11-06T08:50:28","guid":{"rendered":"https:\/\/testing.eight25sites.com\/en-us\/?p=8480"},"modified":"2024-11-06T09:55:42","modified_gmt":"2024-11-06T08:55:42","slug":"xg-to-xgs-transition-how-to-run-xg-and-xgs-firewalls-simultaneously-at-no-extra-cost","status":"publish","type":"post","link":"https:\/\/testing.eight25sites.com\/en-us\/2024\/11\/products\/xg-to-xgs-transition-how-to-run-xg-and-xgs-firewalls-simultaneously-at-no-extra-cost\/","title":{"rendered":"XG to XGS Transition: How to Run XG and XGS Firewalls Simultaneously at No Extra Cost"},"content":{"rendered":"<p>The Sophos <strong>XG Series firewall appliances will be end-of-life on March 31, 2025<\/strong>. With the launch of our new <a href=\"https:\/\/www.sophos.com\/en-us\/products\/next-gen-firewall\/firewall-comparison\" target=\"_blank\" rel=\"noopener\">XGS Series desktop hardware<\/a> and <a href=\"https:\/\/testing.eight25sites.com\/en-us\/2024\/10\/products\/sophos-firewall-v21-is-now-available\/\" target=\"_blank\" rel=\"noopener\">Sophos Firewall v21<\/a>, there\u2019s never been a better time to migrate onto the best network protection.<\/p>\n<h2><strong>Smoothing the Way for an Early Transition to XGS<\/strong><\/h2>\n<p>The XG subscription expiry date is the main driver of the refresh timeline for XG customers transitioning to XGS. We\u2019re now introducing a flexible, customer-centric approach for early renewals that empowers customers to align the timing of their migration with their unique business needs and operational priorities.<\/p>\n<p><strong>On November 07, 2024<\/strong>, we will introduce new functionality <strong>for early renewal transactions only<\/strong> that will grant customers <strong>early access to the license purchased on their XGS appliance<\/strong>. This free early access period on XGS will start from the date the order is processed and run concurrently with the remaining term of the XG license, ensuring a seamless transition.<\/p>\n<p>This streamlined process, with just a single license key, allows customers to proactively refresh their security infrastructure at a time that suits their schedule and resources, unlocking the advanced capabilities of the XGS platform without the typical logistical and operational hurdles.<\/p>\n<p>This all comes at no extra cost, has no impact on the remaining term of the XG license, and does not require any change to what your customer orders.<\/p>\n<p>&nbsp;<\/p>\n<h2><strong>Example Scenario<\/strong><\/h2>\n<p><a href=\"https:\/\/partners.sophos.com\/prm\/English\/s\/assets?collectionId=86491&amp;renderMode=Collection&amp;q=%22License%20Overlap%22\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-8503 size-full\" src=\"https:\/\/testing.eight25sites.com\/en-us\/wp-content\/uploads\/sites\/3\/2024\/10\/sophos-firewall-xg-to-xgs-overlapping-licenses-overview.png\" alt=\"\" width=\"3012\" height=\"1698\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<h2><strong>Customer\/Partner benefits<\/strong><\/h2>\n<p>This represents a significant added value for any customer who is willing or able to renew early and gives you greater flexibility to plan your resources:<\/p>\n<ol>\n<li><strong>It removes the dependency on the XG expiry date:<\/strong>\n<ul>\n<li>Customers gain control over the timing of the refresh, for example, in a school district, that could be during the holidays<\/li>\n<li>Partners gain greater flexibility to plan migration resources and spread their workload in the runup to the XG EOL<\/li>\n<\/ul>\n<\/li>\n<li><strong>It provides early access to the upgraded capabilities of the XGS appliance<\/strong>\n<ul>\n<li>You and your customers can schedule more time for setup and testing<\/li>\n<li>It unlocks access to new features, e.g., in SFOS v21, that can\u2019t be installed on an XG appliance<\/li>\n<\/ul>\n<\/li>\n<li><strong>It offers an incentive to refresh earlier<\/strong>\n<ul>\n<li>There is no impact on the remaining term of the XG appliance<\/li>\n<li>There is no added cost for the early access, which is automatically activated for eligible renewals once the license key is applied<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p>The frequently asked questions below answer many of the most common queries you may have, but please refer to the <a href=\"https:\/\/partners.sophos.com\/prm\/English\/s\/assets?collectionId=86491&amp;renderMode=Collection&amp;q=%22License%20Overlap%22\" target=\"_blank\" rel=\"noopener\"><strong>Quick Reference Guide<\/strong><\/a><strong> for the step-by-step process<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<h2><strong>More Compelling Reasons to Migrate Early: How You Benefit<\/strong><\/h2>\n<p>As a partner, if you refresh your customers this calendar year, you can also still benefit from the <a href=\"https:\/\/partners.sophos.com\/prm\/English\/s\/assets?collectionId=86577&amp;id=217675&amp;renderMode=Collection\" target=\"_blank\" rel=\"noopener\">XGS Deal Reg Booster<\/a> for eligible deals to earn an extra 10% margin.<\/p>\n<p>Plus, there are even more <a href=\"https:\/\/testing.eight25sites.com\/en-us\/2024\/10\/products\/xg-series-eol-more-compelling-reasons-to-upgrade\/\" target=\"_blank\" rel=\"noopener\">compelling reasons<\/a> for your customers to upgrade: brand-new XGS desktop hardware models, the exciting Sophos Firewall v21 release, our extended and expanded promos and easy migration tools \u2013 to name just a few.<\/p>\n<p>&nbsp;<\/p>\n<h2><strong>Frequently Asked Questions<\/strong><\/h2>\n<p><strong>Which deals qualify for the overlapping entitlement?<br \/>\n<\/strong>Early renewal product transitions from XG to XGS only.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Which deals DO NOT qualify for the overlapping entitlement?<br \/>\n<\/strong>The following are not eligible:<\/p>\n<ul>\n<li>New, Amend &amp; Extend, on-time or late renewals<\/li>\n<li>Transitions from SG to XGS or XGS to XGS<\/li>\n<li>MSP Flex XG to XGS transitions<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Will this be retroactively applied to early renewal transactions completed before the availability?<br \/>\n<\/strong>No, we can only offer this for transactions processed once the functionality is available.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>How is the license shown in Sophos Central and the Firewall admin console after key activation?<br \/>\n<\/strong>The license will show the full term, including the early access period.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>What happens to the XG license after the customer does an early renewal to XGS? <\/strong><strong>\u200b<br \/>\n<\/strong>The XG license is unaffected and will run until its original expiry date. \u200b<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Does this affect the XGS hardware warranty period?<br \/>\n<\/strong>The normal rules apply but will also include the early access period:\u200b<\/p>\n<ul>\n<li>If no subscription running on the XGS includes Enhanced Support, the 12-month basic warranty period will start at the provisioning date\u200b<\/li>\n<li>If there is a subscription on the XGS that includes Enhanced Support, the enhanced warranty cover will be for the entire term of the subscription (free early access period + paid term)<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Can changes be made to the renewed contract before the end of the free early access period?<br \/>\n<\/strong>No, you can only make changes (Amend or Amend &amp; Extend) once the early access period ends and the paid term has begun.<\/p>\n<p><strong>IMPORTANT:<\/strong> Any such future requirements must be clarified in advance, as you will otherwise have to wait until the early access period has ended.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Will this affect future Amend &amp; Extend transactions during the XGS subscription period?<br \/>\n<\/strong>Yes, the allowance will be based on the entire term that the customer will have the subscription (early access period + paid term)<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Related Resources<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/partners.sophos.com\/prm\/English\/s\/assets?collectionId=86491&amp;renderMode=Collection&amp;q=%22License%20Overlap%22\" target=\"_blank\" rel=\"noopener\"><strong>Quick Reference Guide &#8211; Overlapping Entitlements<\/strong><\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>New overlapping licenses provide free early access to licensed XGS functionality <\/p>\n","protected":false},"author":38,"featured_media":3000008090,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[149,206,151,311],"coauthors":[60],"class_list":["post-8480","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-products","tag-sophos-firewall","tag-xg-series-hardware","tag-sophos-xgs","tag-xg-eol"],"_links":{"self":[{"href":"https:\/\/testing.eight25sites.com\/en-us\/wp-json\/wp\/v2\/posts\/8480","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/testing.eight25sites.com\/en-us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/testing.eight25sites.com\/en-us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/testing.eight25sites.com\/en-us\/wp-json\/wp\/v2\/users\/38"}],"replies":[{"embeddable":true,"href":"https:\/\/testing.eight25sites.com\/en-us\/wp-json\/wp\/v2\/comments?post=8480"}],"version-history":[{"count":7,"href":"https:\/\/testing.eight25sites.com\/en-us\/wp-json\/wp\/v2\/posts\/8480\/revisions"}],"predecessor-version":[{"id":8513,"href":"https:\/\/testing.eight25sites.com\/en-us\/wp-json\/wp\/v2\/posts\/8480\/revisions\/8513"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/testing.eight25sites.com\/en-us\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/testing.eight25sites.com\/en-us\/wp-json\/wp\/v2\/media?parent=8480"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/testing.eight25sites.com\/en-us\/wp-json\/wp\/v2\/categories?post=8480"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/testing.eight25sites.com\/en-us\/wp-json\/wp\/v2\/tags?post=8480"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/testing.eight25sites.com\/en-us\/wp-json\/wp\/v2\/coauthors?post=8480"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}